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Our Terms, Your Rights, Clear Rules

mida156 operates under clear terms that govern every account, transaction, and session on the platform. Access and eligibility depend on your local law and the eligible regions we serve — read these terms before you open an account or make a deposit via bKash…

Account TermsPayment ConditionsEligibility by RegionCookie PolicyPrivacy Rights
mida156 Our Terms, Your Rights, Clear Rules
ACCOUNT SECURITY

How We Handle Your Data and Account

Security and data handling sit at the centre of how mida156 runs accounts for players across Bangladesh, including those accessing the lobby from Dhaka and other connected regions. Here is what we do and how you can act on it.

Data Retention

Account data and transaction records are retained for the period required under applicable law. You can request a summary of your stored data by contacting support with your account ID.

Cookie Use

We use session and analytics cookies to keep your account logged in and to understand how pages are used. You can manage cookie preferences through the settings link in the site footer.

Account Security

Login is protected by OTP sent to your registered mobile number. If you receive an OTP you did not request, change your account password immediately and notify support.

Data Change Requests

To update your registered mobile number, email address, or linked payment method — including your bKash or Nagad wallet number — submit a verified request through the account settings panel.

REACH OUR TEAM

Contact Us About Policy Questions

If any part of these terms is unclear, or if you need to raise a data request, account dispute, or transaction query, our support team handles policy-related contacts directly. Bring your account reference and, for payment queries, the transaction ID from your bKash, Nagad, or Rocket app.

Team online

Live Chat

Open the chat widget from any page on mida156. Share your account ID and the section of the terms you are asking about for a faster response.

Email Support

Send your query to our support address listed in the account dashboard. Include your registered mobile number and a short description of the policy point in question.

Help Centre

The Help Centre in your account settings covers common policy questions — account closure, data requests, and transaction records — with step-by-step answers.

Answers to Common Legal Queries

These are the questions we hear most often about our terms, account rights, and how policy works in practice on mida156.

Eligibility depends on your local law and the eligible regions we serve. Review the laws that apply to you before opening an account or making any deposit.

Contact support through the account dashboard, provide your account ID, and ask for a data summary. We will respond within the timeframe required under applicable policy.

Records of deposits and withdrawals via bKash, Nagad, and Rocket are retained for the legally required period even after account closure. You can request access during that window.

A notice appears on your account dashboard before any material change takes effect. Continued use of your account after that point counts as acceptance of the updated terms.

Raise the dispute through live chat or email support. Provide your account reference and the specific term in question so the team can review and respond to your case directly.

Payment details processed through bKash, Nagad, or Rocket are handled by those respective payment providers under their own terms. We do not sell account data to unrelated third parties.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.